Xylo Core
Benefits
67% of officers saved more than two hours daily, 50% reduction in research time, 83% reduction in consultation comment processing, 40%+ increase in householder and minor applications processed monthly per officer, 83% reported making more accurate decisions, 67% faster response times to applicants/agents, 100% reported improved stress and energy levels, 100% wanted to continue using it.
Details
- Tool name
- Xylo Core
- Organisation
- Leeds City Council
- Status
- live
- AI method (as recorded)
- Large Language Model, Natural Language Processing
- AI method (normalised tags)
- Large Language Model Natural Language Processing
- Usecase
- Workflow Automation
- Origin
- local.gov.uk
- Owning team
- Planning Department
- Date added
- Scrape date
- 11/05/2026
- Source note
- Case study from Local Government Association website describing Leeds City Council's implementation of Xylo Core, an AI workspace for planning officers. The council partnered with Xylo for over six months to co-design and pilot the AI solution to address growing backlogs, staffing shortages, and administrative burdens. [Source]