TrustID
Benefits
The service provided by TrustID collects data from people we want to offer a job to. They will confirm their identity documents by comparing them to a real time facial image capture ('selfie') supplied by the subject. This will be done by automated means, facial recognition/matching as opposed to a manual process of attending a face to face interview where documents have to be manually verified. Data subjects have the option of using the digital identity checking service provided by TrustID or they can opt to use a manual checking service.
Details
- Tool name
- TrustID
- Organisation
- Housing Ombudsman Service
- Status
- live
- AI method (as recorded)
- Computer Vision, Machine Learning
- AI method (normalised tags)
- Computer Vision Machine Learning
- Usecase
- Vision AI
- Origin
- gov.uk
- Owning team
- People Team
- Date added
- 27 November 2025
- Scrape date
- 09/03/2026
- Source note
- TrustID performs biometric liveness and facial recognition checks on a live selfie captured by the person being checked, to confirm they are present at the point of capture and that the selfie is of the same person as the photograph in the document submitted for verification. TrustID also confirms that the document is a legitimate valid UK/Irish passport. Verification that the passport is a legitimate document and that the identity matches that of the candidate provides assurance that the individual does indeed have right to work status in the UK. [Source]