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Smart Notes

Benefits

Saves an average of three minutes per case note, collectively freeing up 1.2 million days of clinical time annually across the Rio user community. Enables community-based staff to document patient interactions in real time via mobile devices (even offline). Improves accessibility for those who find manual note-taking difficult. Enhances job satisfaction, reduces burnout, and improves overall well-being according to Health Foundation report.

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Details

Tool name
Smart Notes
Organisation
The Access Group
Status
planned
AI method (as recorded)
Natural Language Processing, generativeAI
AI method (normalised tags)
Natural Language Processing generativeAI
Owning team
Access HSC (Health, Support and Care)
Date added
29 July 2025
Scrape date
Source note
Registered as a Class 1 Medical Device with MHRA (Reference Number 35279). Features secure, ring-fenced AI model ensuring patient data in Access Rio is safeguarded and not used for external training. A wider rollout is planned including a pilot of Explanation of Benefits (EOB) feature. [Source]