nDelius Contact Log Semantic Search
Benefits
An increase in the amount of relevant information provided and a reduction in time taken to search by reducing the number of instances where users have to search a number of different terms to find what they were looking for.
Details
- Tool name
- nDelius Contact Log Semantic Search
- Organisation
- Ministry of Justice
- Status
- pilot
- AI method (as recorded)
- Natural Language Processing, Large Language Model, Machine Learning
- AI method (normalised tags)
- Natural Language Processing Large Language Model Machine Learning
- Usecase
- Search and Retrieval
- Origin
- gov.uk
- Owning team
- MoJ Data Science & AI Hub
- Date added
- 8 October 2025
- Scrape date
- Source note
- The tool is used by 1,000 daily users and handles 5,000 searches on average per weekday. It uses semantic search underpinned by a Large Language Model (LLM) that reads every contact in a person's contact log looking for words or phrases with similar meaning to what was searched for. [Source]