Multiple NHS AI Systems (Slaintecare, Wayfinder, DrDoctor)
Benefits
The trust uses three AI systems to improve healthcare efficiency and patient communication: Slaintecare for Adeno Tonsillectomy Service using RPA technology, Wayfinder for patient waiting list validation using NLP, and DrDoctor for patient communications using NLP.
Details
- Tool name
- Multiple NHS AI Systems (Slaintecare, Wayfinder, DrDoctor)
- Organisation
- Bedfordshire Hospitals NHS Foundation Trust
- Status
- live
- AI method (as recorded)
- Natural Language Processing, Machine Learning, Other
- AI method (normalised tags)
- Natural Language Processing Machine Learning Other
- Usecase
- Workflow Automation
- Origin
- foi.response
- Owning team
- Information department/ENT department
- Date added
- Scrape date
- 07/08/2026
- Source note
- FOI response from Bedfordshire Hospitals NHS Foundation Trust detailing three AI systems in use: Slaintecare (RPA for ENT department), Wayfinder (NLP for waiting list validation), and DrDoctor (NLP for patient communications). [Source]
- Source URL
- foi.response