Money Information Centre Chatbot
Benefits
1) Improve accessibility to trusted, up-to-date financial guidance on Leeds City Council's Money Information Centre (MIC) website 2) Enhance the user experience of the MIC website 3) Explore a solution that might be scalable across Leeds City Council websites, beyond only the MIC website
Details
- Tool name
- Money Information Centre Chatbot
- Organisation
- Leeds City Council
- Status
- pilot
- AI method (as recorded)
- Natural Language Processing, Retrieval-Augmented Generation
- AI method (normalised tags)
- Natural Language Processing Retrieval-Augmented Generation
- Usecase
- Conversational AI
- Origin
- gov.uk
- Owning team
- Financial Inclusion Team
- Date added
- 26 June 2025
- Scrape date
- Source note
- Information extracted from the Algorithmic Transparency Record for Leeds City Council Money Information Centre Chatbot [Source]