Microsoft Copilot
Benefits
Time savings of 55 minutes when drafting meeting minutes (from 72 minutes to 17 minutes). 88% of neurodiverse users experienced productivity gains. 75% of users reported improved focus, and 53% found work more enjoyable with Copilot. Users saved 2-4 hours per week on average. ROI calculated at 4-10 times the monthly cost (£25 per license).
Details
- Tool name
- Microsoft Copilot
- Organisation
- Somerset Council
- Status
- pilot
- AI method (as recorded)
- generativeAI, Large Language Model
- AI method (normalised tags)
- generativeAI Large Language Model
- Usecase
- Workflow Automation
- Origin
- local.gov.uk
- Owning team
- Somerset Council - AI Discovery Project Team
- Date added
- 3 February 2025
- Scrape date
- Source note
- Somerset Council is part of the Microsoft Copilot Early Access Programme (EAP) alongside 11 other councils. They developed a robust AI governance framework including data protection impact assessments, ethical guidance, and acceptable use policies. Support was provided through a 'pioneer community' on Microsoft Teams and weekly contact meetings. [Source]