Microsoft Copilot
Benefits
Assists staff in tasks such as summarising information, generating content, and supporting decision-making to improve efficiency and manage large volumes of data
Details
- Tool name
- Microsoft Copilot
- Organisation
- Milton Keynes City Council
- Status
- live
- AI method (as recorded)
- Large Language Model
- AI method (normalised tags)
- Large Language Model
- Usecase
- Conversational AI
- Origin
- milton-keynes.gov.uk
- Owning team
- Data Protection
- Date added
- Scrape date
- 29/05/2026
- Source note
- The council also uses a web chatbot (AI Assistant) on some pages across their website, provided by Microsoft and hosted by Microsoft Azure. The chatbot may use AI to generate responses to questions but will not make automated decisions or profile customers. Data from chatbot conversations is retained for up to 3 months. Before implementing any AI system that processes personal data, a Data Protection Impact Assessment (DPIA) is completed. [Source]