Microsoft Copilot
Benefits
Time savings across departments through automation of administrative tasks; Improved meeting efficiency through transcription analysis; Streamlined procurement processes; Enhanced legal services through document summarisation; Reduced administrative burden for social care workers, allowing more time for direct client care; 70% of users regularly engage with Copilot; Expected ROI includes reductions in agency staffing costs, efficiency gains in administrative tasks, and improved productivity across departments.
Details
- Tool name
- Microsoft Copilot
- Organisation
- Barnsley Council
- Status
- live
- AI method (as recorded)
- Natural Language Processing, Large Language Model, generativeAI
- AI method (normalised tags)
- Natural Language Processing Large Language Model generativeAI
- Usecase
- Workflow Automation
- Origin
- local.gov.uk
- Owning team
- Copilot Flight Crew
- Date added
- 9 January 2025
- Scrape date
- Source note
- Case study published by the Local Government Association highlighting Barnsley Council's implementation of Microsoft Copilot. The council established strong governance through an ethics board and enhanced information governance policies. Next steps include deepening Copilot's impact, expanding adoption across the organization, and exploring advanced integration with the wider Microsoft suite including connectors, data lakes, Power BI, and HR policies integration. [Source]