Microsoft AI Collaboration with MFT
Benefits
Streamlining administrative processes, reducing time spent on documentation, enabling clinicians to focus more on patient interactions, reducing potential for human error in high-volume tasks, improving operational efficiency across clinical and corporate services. Early HR pilots suggest these tools could reduce time spent on administrative tasks by up to half.
Details
- Tool name
- Microsoft AI Collaboration with MFT
- Organisation
- Manchester University NHS Foundation Trust
- Status
- live
- AI method (as recorded)
- generativeAI, Natural Language Processing, hybrid
- AI method (normalised tags)
- generativeAI Natural Language Processing hybrid
- Usecase
- Workflow Automation
- Origin
- mft.nhs.uk
- Owning team
- Technology and Innovation Programme, Manchester University NHS Foundation Trust
- Date added
- Scrape date
- 27/03/2026
- Source note
- MFT is expanding AI tools across its workforce in collaboration with Microsoft. This includes Dragon Copilot ambient voice technology for clinicians and Microsoft 365 Copilot licenses (1,500 already deployed with 6,500 additional licenses planned annually for the next three years). The Trust is also establishing an 'Agent Factory' to design and implement AI tools for automating routine operational tasks across services including administration, finance, and information governance. AI agents are already supporting finance teams with forecasting and helping respond to common HR queries. [Source]