Microsoft 365 Copilot

Benefits

Improve user satisfaction at work, reduce effort required to complete tasks, improve task quality, reduce time spent on routine activities

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Details

• Tool name: Microsoft 365 Copilot
• Organisation: UK Government
• Status: pilot
• AI method (as recorded): Natural Language Processing, Machine Learning
• AI method (normalised tags): Natural Language Processing Machine Learning
• Usecase: Workflow Automation
• Origin: gov.uk
• Owning team: Government Digital Service (GDS)
• Date added: 2 June 2025
• Source note: GDS conducted large-scale experiment with Microsoft 365 Copilot, involving 20,000 gov employees across 12 organizations. [Source]
• Source URL: https://www.gov.uk/government/publications/microsoft-365-copilot-experiment-cross-government-findings-report