Microsoft 365 Copilot
Benefits
Saves NHS staff on average 43 minutes per staff member per day (5 weeks annually), potentially 400,000 hours of staff time per month, estimated millions of pounds in cost savings monthly based on 100,000 users. Specifically saves 83,333 hours in note-taking time each month and 271,000 hours monthly by summarizing email chains.
Details
- Tool name
- Microsoft 365 Copilot
- Organisation
- NHS
- Status
- live
- AI method (as recorded)
- Large Language Model, Natural Language Processing, generativeAI
- AI method (normalised tags)
- Large Language Model Natural Language Processing generativeAI
- Usecase
- Workflow Automation
- Origin
- gov.uk
- Owning team
- Department of Health and Social Care, NHS England
- Date added
- Scrape date
- 18/05/2026
- Source note
- Largest AI trial of its kind globally in healthcare, involving more than 30,000 NHS workers across 90 NHS organisations. Microsoft Copilot Chat is now available across the whole NHS at no additional cost, with Microsoft 365 Copilot being used by more than 50,000 staff across the NHS. [Source]