Hey Geraldine

Benefits

Provides a personalised AI assistant for citizens to access council services and information, improving accessibility and efficiency of service delivery.

View source URL for details

Details

• Tool name: Hey Geraldine
• Organisation: Peterborough City Council
• Status: live
• AI method (as recorded): Large Language Model, Natural Language Processing, generativeAI
• AI method (normalised tags): Large Language Model Natural Language Processing generativeAI
• Usecase: Conversational AI
• Origin: local.gov.uk
• Owning team: Digital Services
• Date added: 17 November 2023
• Source note: AI assistant helping citizens access council information and services through natural language interactions [Source]
• Source URL: https://www.local.gov.uk/case-studies/peterborough-city-council-hey-geraldine-personalised-ai-assistant