Hello Lamp Post
Benefits
• Reduced cost per engagement by 92%. • Reduced carbon footprint. • Now able to engage with the public 24/7/365. • Increased community preparedness, engagement and reach, compared to previous years. • Improved insight into public behaviour.
Details
- Tool name
- Hello Lamp Post
- Organisation
- Environment Agency
- Status
- live
- AI method (as recorded)
- Large Language Model, Natural Language Processing
- AI method (normalised tags)
- Large Language Model Natural Language Processing
- Usecase
- Conversational AI
- Origin
- gov.uk
- Owning team
- Engagement and Insight Team
- Date added
- 3 June 2025
- Scrape date
- Source note
- Environment Agency's Algorithmic Transparency Record for Hello Lamp Post, published on GOV.UK on 3 June 2025. [Source]