GOV.UK Chat

Benefits

Providing automated responses to user queries on GOV.UK, building once to support multiple services or public bodies

Tool name: GOV.UK Chat
Organisation: Government Digital Service Department for Science Innovation and Technology
Status: planned
AI method (as recorded): Large Language Model, Natural Language Processing
AI method (normalised tags): Large Language Model Natural Language Processing
Usecase: Conversational AI
Origin: gov.uk
Owning team: Government Digital Service (GDS)
Date added: 18 August 2025
Scrape date
Source note: Delivered by GDS as part of the Prime Minister's AI Exemplars programme to provide automated responses to user queries [Source]
Source URL: https://gds.blog.gov.uk/2025/08/18/the-prime-ministers-ai-exemplars-programme-a-portfolio-approach-to-public-sector-innovation/