Employment and Support Allowance Online Medical Matching
Benefits
This solution has processed over 780,000 cases and saved 42,500 operational hours since its delivery into production in July 2020.
Details
- Tool name
- Employment and Support Allowance Online Medical Matching
- Organisation
- Department for Work & Pensions
- Status
- live
- AI method (as recorded)
- Large Language Model, Natural Language Processing
- AI method (normalised tags)
- Large Language Model Natural Language Processing
- Usecase
- Decision Support
- Origin
- gov.uk
- Owning team
- The Garage, Cross Boundary Team, DWP Digital
- Date added
- 10 February 2025
- Scrape date
- Source note
- AI tool for matching medical conditions to DWP-recognized conditions for ESA claims, saving operational hours. [Source]