Ami Chatbot
Benefits
The provision of a chatbot on the Barnet website aims to provide greater choice for how residents communicate with the council, in line with Barnet's Resident Experience and Digital strategy. It will provide a more seamless resident experience across the council's services. Information and insight from the pilot will also be used to inform the ongoing provision of Barnet webchat.
Details
- Tool name
- Ami Chatbot
- Organisation
- London Borough of Barnet
- Status
- pilot
- AI method (as recorded)
- Natural Language Processing
- AI method (normalised tags)
- Natural Language Processing
- Usecase
- Conversational AI
- Origin
- gov.uk
- Owning team
- Resident Experience and Digital
- Date added
- 28 January 2025
- Scrape date
- Source note
- Information extracted from the Algorithmic Transparency Record for Barnet Council's Ami Chatbot implementation. [Source]