AI-powered Clinical Coaching
Benefits
The initiative aims to save 26,673 unplanned bed days across north east London, with a potential reduction of 13,000 A&E attendances annually. Previous pilot results showed a 34% reduction in emergency attendances, 25% reduction in bed days, 26% reduction in GP referrals to secondary care, and a 46% reduction in deaths for men aged over 75.
Details
- Tool name
- AI-powered Clinical Coaching
- Organisation
- NHS North East London
- Status
- live
- AI method (as recorded)
- Machine Learning
- AI method (normalised tags)
- Machine Learning
- Usecase
- Health AI
- Origin
- NHS
- Owning team
- NHS North East London, Health Navigator and UCLPartners
- Date added
- Scrape date
- 17/04/2026
- Source note
- This three-year programme launched on December 12, 2023, uses advanced AI screening technology to identify patients with long-term conditions who are at greatest risk of needing unplanned emergency care. These patients are then offered targeted, personalized phone-based clinical coaching from healthcare professionals trained in delivering preventative care and self-management techniques. Waltham Forest will be the first borough to receive this initiative through Barts Health NHS Trust and Barking, Havering and Redbridge University Hospitals NHS Trust, with implementation across the rest of north east London (Barking and Dagenham, City of London, Hackney, Havering, Newham, Redbridge and Tower Hamlets) over coming months. [Source]