AI-driven Technology Enabled Care (TEC) Hub
Benefits
1) Cost savings: Automated medication dispensers alone are projected to save £430,000 annually with 60 enrolled patients through reduced domiciliary care costs (£160,000 per 20 patients). 2) In-house development using existing Microsoft Copilot Studio licenses yielded significant cost savings. 3) Developed transferable AI skills for staff applicable to future council services. 4) Person-centered approach with resident feedback shaping technology solutions. 5) Enabled early intervention and preventative care through predictive analytics. 6) Created an AI-integrated TEC catalogue co-curated by care professionals ensuring reliable solutions.
Details
- Tool name
- AI-driven Technology Enabled Care (TEC) Hub
- Organisation
- St Helens Borough Council
- Status
- live
- AI method (as recorded)
- Machine Learning, generativeAI
- AI method (normalised tags)
- Machine Learning generativeAI
- Usecase
- Predictive Analytics
- Origin
- local.gov.uk
- Owning team
- St Helens Borough Council (collaboration between ICT, Digital, and Adult Social Care teams)
- Date added
- 9 April 2025
- Scrape date
- Source note
- Case study published by the Local Government Association (LGA) showcasing St Helens Borough Council's innovation in integrating AI with Technology Enabled Care (TEC). The TEC Hub launched in October 2024 as part of the council's 2024-2027 Adult Social Care strategy. The project has been recognized through participation in Microsoft's AI Masterclass and LGA workshops on RPA implementation. [Source]